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Telehealth Consent

This Telehealth Consent (“Consent”) applies to telehealth services provided by licensed medical professionals affiliated with Neuday LLC through its secure, HIPAA-compliant digital platform.

For details, please visit our Terms & Conditions and Safety Page.

Overview of Telehealth

Telehealth allows Neuday’s licensed providers to evaluate and treat patients remotely using secure technologies, including dynamic intake forms, live video consultations, and electronic messaging. These technologies are protected by industry-standard security protocols to safeguard your privacy and personal health information.

 

 

Benefits of Telehealth

  • Convenient access to care from your home or location of choice

  • Flexible scheduling

  • Direct communication with a licensed healthcare provider

  • Continuity of care and access to weight loss medications when appropriate

 

 

Risks and Limitations of Telehealth

  • Telehealth is not a substitute for in-person medical evaluation or emergency care

  • Your provider may not have access to complete medical records or be able to conduct a physical exam

  • Some medical conditions may require in-person care or diagnostic testing

  • Technical issues (e.g., poor internet connectivity) may affect the quality of your consultation

  • Unauthorized access to your data, while unlikely, is a risk inherent in all digital systems

  • State-specific laws may limit the scope of telehealth services, including prescribing

 

 

Medical Disclosure Requirements

To ensure accurate diagnosis and treatment, you agree to:

 

  • Disclose your complete medical history, diagnoses, medications, and supplements

  • Provide accurate, up-to-date information during your consultation

  • Inform your provider of any changes in health status, adverse reactions, or new medications

 

Failure to provide full and accurate information may result in inappropriate treatment or medical complications.

 

 

Provider Scope and Consent to Treatment

  • You may be treated by a licensed medical doctor, nurse practitioner, or physician assistant

  • You consent to receiving treatment from these professionals via telehealth

  • Telehealth consultations will not be recorded

  • No treatment or medication is guaranteed; your provider will determine appropriateness based on clinical judgment

  • You may be referred to an in-person provider if telehealth is not appropriate

 

 

Use of Compounded Medications

If medically appropriate and permitted under Texas law, your provider may prescribe compounded GLP-1 medications (e.g., semaglutide or tirzepatide) sourced from licensed Texas-based pharmacies. These medications:

 

  • Are regulated by the Texas State Board of Pharmacy

  • Are not FDA-approved, but are subject to strict compounding standards

  • Undergo third-party quality testing for safety and purity

 

For more details, please refer to Neuday’s Safety Page (link placeholder).

 

Note:

 

  • Ozempic®, Wegovy®, Zepbound®, and Mounjaro® are FDA-approved, non-compounded medications and registered trademarks of their respective companies. Neuday does not dispense these branded medications.

 

 

Emergency Situations

Telehealth is not appropriate for medical emergencies. If you experience an emergency or an allergic reaction:

 

  • Call 911 immediately

  • Visit your nearest emergency department

 

 

Withdrawal of Consent

  • You may withdraw your telehealth consent at any time by contacting us at info@neuday.com

  • Withdrawal will not affect care provided prior to notice

  • Continuing to use Neuday’s services constitutes ongoing agreement with this Consent

 

 

Privacy and Communication

  • Your personal and health information will be handled in accordance with Neuday’s Privacy Policy

  • All data is transmitted using secure, encrypted technology

  • You acknowledge that electronic communication may still carry minimal risks

 

 

Financial Responsibility

  • You are responsible for all costs related to your treatment and medications

  • Neuday does not accept insurance or Medicare reimbursement

  • Prescriptions are fulfilled through partner compounding pharmacies and shipped directly to you

If you have questions or concerns about this consent or your telehealth treatment, please contact Neuday at info@neuday.com.